Abbey Vacation Rentals Ltd. | Effortless Vacation Rental Management Software

Abbey Vacation Rentals Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and related services. We develop vacation rental systems, booking management software, channel management, payment processing solutions, customer relationship management (CRM) systems, and reporting and analytics tools.

Information We Collect

We may collect the following types of information from you:

Personal Data: This includes information that identifies you as an individual, such as your name, address, email address, phone number, and other contact details. We collect this information when you register on our site, request information, use our services, or communicate with us.
Financial Information: If you use our payment processing services, we may collect financial information such as your bank account details or credit card information. This information is used solely for processing payments and preventing fraud.
Usage Data: We automatically collect certain information about your use of our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our site. Cookies are small data files that are stored on your device's hard drive. We use cookies to personalize your experience, remember your preferences, and track your usage of the site. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site or service.
Vacation Rental Property Data: As a provider of vacation rental solutions, we process data related to vacation rental properties, including property descriptions, availability calendars, pricing information, and guest reviews. This data is provided to us by our clients (property owners and managers) and is used to facilitate booking and management of vacation rentals through our systems.

How We Use Your Information

We may use the information we collect from you for the following purposes:

To provide and improve our services: We use your information to operate our site, provide you with the services you request, and improve the overall user experience.
To process payments: We use your financial information to process payments for our services.
To communicate with you: We may use your contact information to send you updates, newsletters, marketing communications, and other information about our services. You can opt-out of receiving these communications at any time.
To personalize your experience: We use cookies and other technologies to personalize your experience on our site.
To analyze trends and improve our site: We use usage data to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
For security purposes: We use your information to protect our site and services from fraud, security breaches, and other harmful activities.

Disclosure of Your Information

We may disclose your information to the following third parties:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
Business Partners: We may share your information with our business partners, such as vacation rental property owners and managers.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
Other Third Parties: We may disclose your information to other third parties with your consent.
Affiliates: We may share information with our subsidiaries and affiliates for internal business purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information.
Implementing access controls to restrict access to your information.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to have inaccurate or incomplete personal data corrected.
Right to Erasure: You have the right to have your personal data erased under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
Right to Withdraw Consent: If you have provided consent to the processing of your personal data, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have infringed your data protection rights.

To exercise any of these rights, please contact us at 22 Wellington Street, Floor 3, London, Greater London, WC2E 7DA, United Kingdom.

Children's Privacy

Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your country. We will take appropriate safeguards to protect your information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Abbey Vacation Rentals Ltd.
22 Wellington Street, Floor 3
London, Greater London, WC2E 7DA
United Kingdom